Emergency repairs. These repairs can cause damage if left unattended and can be inconvenient and frustrating for tenants. 6. Dundee City Council will start reactive repair work, the outbreak of Covid-19 and the subsequent lockdown, Leicester boss Brendan Rodgers praises ‘top performer’ James Maddison, Jon Guthrie calls Livingston cup run the best of his career, Scientist advising Government calls for tougher lockdown, James Anderson leads the way as England bowl Sri Lanka out for 381, Dog could be destroyed after attacking four-year-old in Dundee, Community leaders asked to help tackle ‘vaccine hesitancy’ among minorities, Kristin Cavallari and Jay Cutler pose for photo together months after split, Homeless woman started series of fires, forcing people to flee for their lives, Jurgen Klopp determined to fix Liverpool’s struggles on training pitch, Liverpool win can give Burnley FA Cup boost, says boss Sean Dyche, Health: Can’t sleep? You will be advised of the priority of your repair when you report it. Are you running around with buckets inside trying to contain a leaky roof? Annual gas safety checks and maintenance. Contact us today to learn how you can benefit from our expertise. Professional roofers are standing by ready to handle your emergency roofing repairs. If you are not sure of the nature of your repair, you can ask for it to be inspected by your local Repairs Officer. REPORT FOR THE FERRY WARD - WEEK COMMENCING MONDAY 18 JANUARY 2021. Routine repairs are repairs not regarded as an emergency and are not small enough to be a quick fix repair. MyDundee is a new customer portal where you can access online services and if you have signed in using a mygovscot myaccount, you can track progress of your request. How do I check on progress with my repair? identify the weakest performing landlords. Responsive repairs carried out city wide. Request a quote from Roof Repairs near you today with Yell. From today, Dundee City Council will start repair work that was not possible over the spring and summer months. The re-introduction of the non-urgent aspects of the repairs service will continue to be monitored. Yell.com Yell Business. We have an emergency repair service to deal with urgent repairs outside normal working hours. We will continue to monitor the re-introduction of the non-urgent aspects of the Repairs Service, with the intention of a return to the full Repairs Service as soon as possible. Babies are wonderful things. Tenants who want to request a repair should contact 01382 434343 to discuss their needs with staff who will let them know if the repair can be done. If you have an emergency in normal working hours, call our Contact Centre on: 0808 230 6500. Your local plumbing contractors serving Dundee and nearby areas If you’re looking for experienced plumbing contractors who offer boiler servicing, central heating repairs and emergency plumbing work, then your search ends with Dundee Plumbing & Heating. If you wish to request a reactive repair, please contact our Customer Service Team on 01382 434343 to discuss this with them. Some examples of emergency repairs are ones that: pose a health and safety risk, like smashed glass, or an electrical hazard Emergencies are repairs that need to be attended to quickly to prevent someone being injured, to prevent further damage occurring or for security. Tenants of City of York Council homes should use this form to report a repair. If you require an emergency repair at any time of the day or night: Phone 03000 200 292. An emergency repair is something that needs to be fixed quickly because it is a danger to health or safety. The Customer Service Team can be contacted on 01382 434343. You can also enquire on the progress of a repair you have reported online. The repairs we will undertake and the target timescales are set out in your Statement of Factoring Services.. We carry out repair work to the common areas of factored blocks. Dundee City Council Page 2 repairs and for repairs completed right first time. These repairs usually cause a lot of inconvenience to tenants. We do inspect some repairs after the work is complete for quality assurance purposes. The council aims to make emergency repairs such as fixing broken windows within six hours. This is our highest priority for a repair. You can also report a repair in writing. Urgent repairs need to be attended to within 24 hours. 01904 551550 (option 4, option 1) during normal office hours, 8:30am to 5:00pm Monday to Friday. Please note we cannot process the following types of repair requests through the online repair reporting form: The Customer Service Team can take any repair at any time from any area. Examples are faulty toilets, repairs relating to gas heating/hot water, and small leaks. “So the fact that we are now able to bring back this service is a positive part of our overall recovery plan that I am sure will be welcomed by tenants across the city.”. Find Roof Repairs near Dundee City Council, get reviews, contact details and submit reviews for your local tradesmen. Like emergencies, we may do a temporary fix and follow up with a permanent repair after. Get top stories straight to your inbox every day. Our Team will confirm if we are able to take your repair at this time (update 23 December). Examples are: easing or repairing a door, replacing rainwater goods, re-glazing cracked windows. You will be advised of this at the time of reporting. Re-instatement work will follow-on and be undertaken with the appropriate priority for the work. Douglas Terrace from Dundee Road to Home Street (Section 1), Douglas Terrace from Home Street to Westfield Road (Section 2), James Place from Westfield Road to Church Street (Section 3), Fisher Street from Church Street to Fort Street (Section 4) … At this time of year, there is a lot of talk about introducing a new eating plan or changing our diet, however, the best thing we can do is continue to follow a healthy balanced one. This will include work at the Derby Street new build project, external cyclical maintenance, roof replacement, external wall insulation and some external repairs. Emergency housing repairs. Both bodies have committed to work together with developers to find innovative ways of managing surface water from sites across the city. Repairs that are your responsibility will incur a charge, called rechargeable repairs. Some repair requests will need to be inspected before they are ordered. How to report an emergency repair, gas leak, power cut or problems with your water supply. If anything changes between scheduling the appointment and the appointment date, call us on 01223 457060 to let us know. • Update on emergency and urgent housing repairs for Council tenants. Usually a temporary make safe repair will be carried out. Council house repairs Covid-19 update December 2020 Following the latest announcement from the Scottish Government on 19 December 2020, from 26 December 2020 until further notice, we are only able to carry out essential repairs in your home. Please note that timescales are based on working days Monday to Friday. Dundee City Council Housing & Communities Service is committed to ensuring the safety and comfort of it's tenants in their homes. All the repairs that we do are grouped into priorities with their own target times. Check which parts of your home are your responsibility and which are ours. whether you are hard of hearing, whether young children are in the house, whether you are an OAP or disabled. Council housing repairs You can report repairs that need doing online or by phone, arrange your own repairs, or make use of our Handyperson Service if you are 60 years or over. All priorities of repair, including emergencies, are carried out during the day. From Monday October 12, Dundee City Council will start reactive repair work, which was not possible over the spring and summer months, due to the pandemic. Non-emergency repairs reported after 4.30pm and at the weekend will be processed the next working day. Routine reactive repairs to council houses in Dundee which were suspended earlier this year due to COVID-19, will restart this week. For example: no heating or hot water (during extreme weather) Cookie Policy. It found that Dundee City Council is in the bottom quartile for all social landlords in relation to properties with a gas safety certificate renewed by the anniversary date and the time it takes to complete emergency repairs. They bring so much joy and unlock a level of love we just never thought possible. The strengths which have led to Dundee being named one of the UK’s best places to live in 2020 will help it “build back better” following the Coronavirus pandemic, the leader of the city council said today. All emergency repairs need to be reported by phone, using the contacts above. Find out which repairs are your responsibility to fix, how to request a repair and how to give someone else permission to request repairs on your behalf. Any special information that would be helpful to us to organise your repair e.g. You should note it down. A recruitment drive has been launched to find volunteers for the United Nations Climate Change Conference – COP26 in Glasgow. Here is the list of changes that Dundee City Council have made in response to the city’s move to level 4. Request an emergency repair. Most Dundee City roofing companies offer 24/7 emergency services with no callout fee. 24. Report out-of-hours emergencies on 0300 303 8389. Emergency Repairs - attended to within 6 hours of reporting, enquire on the progress of a repair you have reported online, Publications, key documents and strategies, Rent (Dundee City Council tenants) Paperless Housing Rent Accounts. Contact the Council; View Committee papers; News; Consultation; Councillors; Most Popular. For example: no heating or hot water between 1 November and 30 March; a damaged door or ground floor window has left your home insecure Examples are: burst pipes, no electricity and securing properties. Housing Repairs Plymouth Community Homes Plumer House Tailyour Road Crownhill Plymouth PL6 5DH. You can report a repair to the Customer Service Team by telephone 24 hours a day / 7 days a week. DUNDEE CITY COUNCIL - WEEKLY ROAD REPORT. In line with the second phase of the Scottish Government’s route map out of lockdown the council will shortly be able to restart some outside work on the city’s housing stock. Inspections will be undertaken within 5 working days. Generally you won't get charged for repairs, but if the damage was caused by a tenant, family member or visitor, we will recharge the tenant for the repairs. If you want to check on progress with your repair, please call the Customer Service Team on 01382 434343. An emergency repair is any problem that could be a security risk or cause harm to you, another person or to your property. All Rights Reserved. This form should not be used for reporting emergency repairs; emergencies should be reported by calling:. Dundee City Council will resume non-emergency repairs on council houses after they were put on hiatus due to the coronavirus pandemic, it has been announced Since the outbreak of Covid-19 and the subsequent lockdown, it has only been possible to undertake emergency and urgent repairs in tenants’ homes. Security for empty properties. It is also the contact point for our night-time and weekend emergency service. A report to Dundee City Council’s policy and resources committee next week is to recommend a 1.5% rise to housing rents after council tenants who took part in the annual consultation backed the lowest increase of three options.. After eight weeks of consultation, 54% of the 2162 tenants who took part opted for a 1.5% rise, equal to an average increase of £1.17 per week. Only emergency repairs are undertaken at night and at the weekend. What if you have an emergency? The Repairs Officer will discuss the course of action regarding your repair once the inspection has been carried out. Oxford City Council Out of Hours Emergency Services and Lone Worker Monitoring Services 1. Our emergency repair service operates when our offices are closed , 5pm to 8.30am Monday to Friday and 24 hours on weekends/public holidays. Repairs Emergency repairs Emergency repairs We aim to complete emergency repairs on the same day they're reported where possible, or at least within 24 hours. Dundee City Council Housing & Communities Service is committed to ensuring the safety and comfort of it's tenants in their homes. Before reporting a repair please read the information relating to who is responsible for repairs.. Quick fix repairs are small jobs that can be undertaken quickly. Contact details - Your home or work phone number,  mobile phone and e-mail address if you have one. 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