Tap your network name from the list of available SSIDs. Deposit options available 24 hours a day, 7 days a week via phone and anywhere you have Internet access. It has allowed our relationship to stay strong. If you're having trouble logging in, please contact (800) 646-6283. COMMUNICATION | PAYMENTS & SUPPORT | INMATE DEVICES & CONTENT, Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. To continue, please enter your date of birth to confirm you are over the age of 18. Letters and calls are cherished, and video visits and emails amplify that feeling. I know I would not be here today. Although calling one of the phone numbers listed above is the fastest and best way to have your question or concern resolved, if you prefer to send us an email, complete this form. Messaging – Photo & Video Attachments – Payments & Support. How to connect your phone to your Windows 10 PC. Colorado Universal Service Fund – Intrastate Telephone Calls. You may have to wait a moment as your Android device detects wireless networks in range, and … Monday – Thursday: 7:00 AM – 5:00 PM. Messaging – Photo & Video Attachments – Payments & Support. 2. Friday: 8:00 AM – 12:00 PM Introducing ConnectNetwork Services . The ConnectNetwork mobile app provides quick access to our most popular services. Friends and family members are also able to purchase phone minutes for an inmate’s PIN Debit account by creating an Offender Phone account through ConnectNetwork.com. Only when this information is required to assist you with your inquiry, will one of our representatives ask you for your credit or debit card information. 1-800-338-7452 1275 Milwaukee Avenue Glenview, IL 60025. Reactivate your reminder calls here. The upgrade is expected to be completed quickly overnight during these hours and no additional service interruption is anticipated. "We usually say how a year has brought us ups and downs but this year has definitely hit us hard with this pandemic! Tap Scan to search for available networks. When contacting us via email, do not send your credit or debit card information with your request. Tap Wi-Fi. Although all our family members can’t be together physically, we’re connected by Love! Enter the network password. Deposits that are mailed are generally processed the next business day after they are received by GTL. I'm also thankful for life, love & family. You can call ConnectNetwork at (800) 483-8314 toll free number, write an email, fill out a contact form on their website web.connectnetwork.com, or write a letter to 12021 Sunset Hills Rd, #100, Reston, Virginia, 20190, United States. Initial ConnectNetwork complaints should be directed to their team directly. This year has taught me to be grateful for the little things and take nothing for granted. ", "In spite of all of the challenges that we experienced this year, we’re still healthy and safe. I'm looking forward to visiting in person...soon!! PHONE. At S-NET, we prioritize our clients’ needs above all else. 24/7 Automated System & Customer Support:  888-949-3303, (Note: Limited only to those facilities indicated elsewhere on ConnectNetwork.com) 24/7 Automated System: 888-988-4768, Customer Service: 888-949-3303  |  Customer Service Hours of Operation: Mon – Fri – 7 am – 9 pm (EST), Sat 8 am – 5 pm (EST), Closed Sunday and major holidays, 24/7 Automated System & Customer Support:  800-913-6097, Washington DOC 24/7 Automated System: 866-669-9975, Customer Service: 800-786-8521  |  Customer Service Hours of Operation: Mon – Fri – 8 am – 7 pm (CST), 24/7 Automated Payment System: 800-483-8314, 24/7 Automated Payment System: 855-706-2445 (Please reference Site ID 167), 24/7 Automated Payment System: 866-607-6006, 24/7 Automated Payment System: 866-607-6006 (Please reference Site ID 256), 24/7 Automated Payment System: 888-988-4768 (Please reference Site ID 147), 24/7 Automated Payment System: 855-466-2832, 24/7 Automated Payment System: 888-988-4768 (Please reference Site ID 117), 24/7 Automated Payment System: 888-265-1238 (Please reference Site ID 86), 24/7 Automated Payment System: 888-988-4768 (Please reference Site ID 86), Customer Service: 877-650-4249  |  odrccustomerhelp@gtl.net, 24/7 Automated Payment System: 855-706-2445 (Please reference Site ID 148), 24/7 Automated Payment System:  800-483-8314, Customer Service: 877-650-4249  |  Monday – Friday, 7 am – 11 pm (CST), Saturday, 8 am – 7 pm (CST), 24/7 Automated Payment System: 866-669-9975 (Please reference Site ID 150), Customer Service: 800-786-8521  |   Email: customerservice@vaci.com. Family and friends of inmates can use the ConnectNetwork.com website to manage their various accounts associated with implemented products offered by GTL. Unlocking is free and is handled within two business days, but your device must meet the eligibility criteria. Step 1 of the deposit process is to select the inmate you wish to purchase time for. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with ConnectNetwork Customer Service. Contact Us Contact Connect Tel: +27 (0)21 852 9900Fax: 086 600 7568Email: info@connectnetwork.org.zaPostal AddressPO Box 1005Somerset West7129Western CapeSouth AfricaPhysical AddressFirst Floor Alexandra Building147 Main RoadSomerset West7130Registration NumbersNPO 040-987PBO 9300174250Company Registration Number: 2006/012058/08Section … Click below to update your app to the latest version. All transactions conducted at ConnectNetwork.com to make prepaid collect deposits, PIN debit deposits and Debit Link deposits are provided by GTL Enhanced Services LLC, which is wholly owned by Global Tel*Link Corporation. Are you sure you want to Sign Out? ", "I am thankful for my family, for our health and the fact we are here for one another. I’m so grateful that God has kept our family in perfect peace and all of our needs were met! I'm far from perfect but my heart and my faith is what I'm thankful for. Contact us anytime. (NMLS #967396). (NMLS #967396). AdvancePay or Prepaid Phone Accounts: 24/7 Automated System & Customer Support: 888-949-3303. I feel that our constant communication has allowed me to continually mentor, support, and encourage my loved one. All CIGNA Connect claims must be sent to HNS. That means so much to us all!! How to Support the Vision Zero Network Tap Connect. ", "I am thankful for having ConnectNetwork as an option to stay connected with my loved one. How can we help? To begin the setup process, please select the Purchase Phone Time button. I live 4 hours away from where my husband is incarcerated and don't have a great vehicle or a lot of money. Its delivery method is faster than mail right now. ", "I'm so thankful for the video visits. With Fall Creators Update, you can link an iPhone or Android phone to your PC so you can start browsing on your phone and continue on your computer. ConnectNetwork is a range of products and services that increase productivity for correctional facilities and inmate friends and family members. These plans provide individuals and families access to health care professionals in their local areas. Once this is completed, you will need to click on the Next button. AdvancePay – A prepaid phone account set up by family or friends to receive inmate calls; PIN Debit – An inmate phone account you can deposit funds into; Inmate Voicemail – … You can also access, pay for, and use other services like email, for the facilities where those services exist. Terms of Use governing use of ConnectNetwork services state that all services are intended to be used by persons over the age of 18. 4. Trust Fund – Debit Link – Community Corrections – Inmate Devices & Content. Once the payment has been made, the amount is credited to the offender and may be used to make phone calls to any allowed phone number. NOTICE – Call Recording and Call Quality Disclaimer The quality of telephone calls to wireless devices and cordless phones that receive voice transmission via radio frequencies as opposed to over wires or cables may vary based on, among other things, a person’s movement, tower location and signal strength at any given point in a call. Connect to Wi-Fi networks on your Android device To use Wi-Fi the way you want, you can change how and when your phone connects. Free government cell phones. The ConnectNetwork mobile app has been upgraded with new features and functionality! AdvancePay – PIN Debit – Inmate Voicemail – VISITATION. Note: Some facilities (including those served by companies that GTL acquired, such as DSI and VAC) have dedicated phone numbers and are listed below. ConnectNetwork is a money transfer service where you can set-up, manage, and deposit funds to your AdvancePay Prepaid Phone Account or to the Inmate’s PIN Debit (Phone) or Trust Fund Accounts. Please do not send claims directly to CIGNA Connect. Terms of Use governing use of ConnectNetwork services state that all services are intended to be used by persons over the age of 18. Tap Wi-Fi. 3. Inmate Pin Debit: VAC Dept 2430 PO Box 122430 Dallas, TX 75312-2430, Advance Pay Accounts: Advance Pay Service Dept PO Box 911722 Denver, CO 80291-1722. Because of the free calls through this rough time, my fiance has been able to get back in touch with his kids after a few years apart. A Debit Link account is an inmate account that allows inmates to buy a variety of GTL tablet-related services such as streaming music, games, and eBooks available at their facilities.. Rather than using dollars and cents, the Debit Link account uses a form of currency called link units to enable inmates to pay for these services. ", "I am thankful for my family and friends who stuck with me through all the really rough years of my past. Gratitude is a must. Video Visitation – Visitation Scheduling – Visitation Fee – MESSAGING. Select an option below to learn about our ways to pay. Although we do not anticipate any further disruption, we want to assure you that our team is ready to minimize any potential delays. All transactions conducted at ConnectNetwork.com to make prepaid collect deposits, PIN debit deposits and Debit Link deposits are provided by GTL Enhanced Services LLC, which is wholly owned by Global Tel*Link Corporation. No Yes ", "I'm thankful that despite this year being so difficult, not being able to see my son, give him a hug and kiss, I have been able to video visit. TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation. Mobile-friendly deposit options are available. You can find contact details for ConnectNetwork above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Number one Lifeline phone service provider. ", "I am thankful that my loved ones (in prison and out!) Highly Configurable Inmate Call-Processing and Recording Technology. Tap your network name from the list of available SSIDs. Step 1 of the Phone Account setup process would be to add your phone number, including area code, to the fields listed on this page. Money orders for prepaid and inmate debit phone accounts can be mailed to the address below. You have not yet activated your account. Every time you talk you will save money, allowing you to talk longer without financial worry. SYSTEM NOTICE: On January 26, 2021 from 2:30 AM to 4:30 AM Central Standard Time, GTL’s ICM Database will be undergoing system maintenance. The Finders Keepers group have used Connect 2 and ACR Networks to supply and maintain our telecommunications equipment and services for over 26 years. Did you opt-out of receiving automated calls from GTL about your AdvancePay account, but change your mind? If I could offer some encouragement through the hard times is to remember the great time and find the silver line in everything. A prepaid phone account set up by family or friends to receive inmate calls, An inmate phone account you can deposit funds into, Record secure voicemails for your inmate 24/7, Visit with your inmate via video at home or at a facility, Schedule a video visit or facility visit with your inmate, Easily pay for facility-required background check fees, Stay in touch with inmates by sending electronic messages, Share special moments with inmates by sending a photo or video, An inmate’s commissary account used for a variety of items, An inmate account used to pay for tablet-related content and services, Payment options for electronic monitoring, parole, restitution, community supervision and other fees, Help inmates learn with courses, modules, videos and other educational materials, Unlimited listening enjoyment with a music library of rock, pop, rap, country and more, Fun and entertainment for inmates to play popular games and puzzles, Keep inmates informed with access to popular and current real-time news stories, A robust library of ebooks with thousands of titles to educate and entertain, Easy access for listening to streaming local news, talk radio and music, Audio service for inmates to listen to TV channels broadcasted in facilities. T-Mobile devices are often locked to its network. It isn't perfect and we all need the touch of a loved one, but it is better than nothing. While making a deposit online in your ConnectNetwork account or over the phone at (800) 483-8314 is the easiest and fastest way to make a deposit, there are several different payment options available for AdvancePay. I am thankful for sobriety and happiness. A prepaid phone account set up by family or friends to receive inmate calls, An inmate phone account you can deposit funds into, Record secure voicemails for your inmate 24/7, Visit with your inmate via video at home or at a facility, Schedule a video visit or facility visit with your inmate, Easily pay for facility-required background check fees, Stay in touch with inmates by sending electronic messages, Share special moments with inmates by sending a photo or video, An inmate’s commissary account used for a variety of items, An inmate account used to pay for tablet-related content and services, Payment options for electronic monitoring, parole, restitution, community supervision and other fees, Help inmates learn with courses, modules, videos and other educational materials, Unlimited listening enjoyment with a music library of rock, pop, rap, country and more, Fun and entertainment for inmates to play popular games and puzzles, Keep inmates informed with access to popular and current real-time news stories, A robust library of ebooks with thousands of titles to educate and entertain, Easy access for listening to streaming local news, talk radio and music, Audio service for inmates to listen to TV channels broadcasted in facilities. Trust Fund – Debit Link – Community Corrections – Inmate Devices & Content. Video Visitation – Visitation Scheduling – Visitation Fee – MESSAGING. 2. Other Issues: Thank you for your understanding, The GTL Team, ConnectNetwork Stay connected with your loved ones through phone calls, messages, visits, deposits, and support. I am thankful that my family and friends have remained safe, I’m thankful for still having some type of contact with my loved one, whether it's through GTL emails or video visits! Providing one-on-one technical assistance to the growing number of communities committing to Vision Zero; Serving as a leading voice for Vision Zero at the national level, helping to shape the U.S. Department of Transportation's Road to Zero effort, a national commitment to eliminating traffic deaths by 2050. Please check your email for your ConnectNetwork activation email and click the link to activate. It’s nice to be able to send a quick message to my partner, reminding him he’s loved, and to see his smiling face twice a week. During this time some GTL services will be unavailable. GlobalTel.com and it's Special Connect Jail Call Service is owned and operated by Interactive Media Technologies, Inc. and not affiliated or associated with Global Tel*Link Corp. (GTL), GTL.net or GTL's trademarked services known as "ConnectNetwork" and "OffenderConnect" Money Orders for your prepaid phone account must include your 10 digit phone number and for an inmate’s debit phone account must include the inmate’s ID number. Inmate Trust Accounts: (Note: Limited only to those facilities indicated elsewhere on ConnectNetwork.com) 24/7 Automated System: 888-988-4768. are well and COVID 19 free! ", "I am so very thankful that this communication service has allowed my relationship with my brother to not only survive, but thrive. TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation. We are dedicated to providing the robust technology solutions and attentive customer care businesses need to grow and thrive. TruConnect is your lifeline for a free cell phone. Once you have successfully logged into your ConnectNetwork.com account, you will now have the availability to purchase phone time for your inmates PIN Debit Account. Using the app, you can create a ConnectNetwork account, manage your account information, make deposits into various accounts, send Messages, photos and videos to your loved ones, and (NEW) take advantage of Walk-In-Retail (Pay by cash) as an alternative to using a credit card. The Network Connect Contact Us If you are looking for connections to Investors, executives to hire, Board members or other professional resources, please contact us using the form below. If Wi-Fi is set to OFF, tap the slider button to turn it on. Customer Service: (877) 650-4249 AdvancePay Automated Payment System: (800) 483-8314 Trust Fund Automated Payment System: (888) 988-4768 PIN Debit Automated Payment System: (855) 706-2445, Visitor Customer Service available 6AM – 4PM MST Visitor Support: (855) 208-7349. Get your free Obama Phone here. Contact ConnectNetwork customer service. Family is everything, especially now!! Provides Friends and Family with a variety of support features, including live chat with customer service, submitting support tickets, and keyword content searches. I'm so thankful for this.". When an inmate calls your GlobalTel phone number your personal phone will ring. 5. Once your phone is unlocked, moving to the netTALK Wireless GSM network is as easy as getting a new SIM and using it to replace your old one. PHONE. Next, you will need to associate an address with the phone number that you typed in … Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. During the pandemic I've been able to have free video visits and stay connected to him. I am thankful for LIFE! AdvancePay – PIN Debit – Inmate Voicemail – VISITATION. ", "I am so thankful for the ability to communicate with my partner who is incarcerated. 3. 1. Colorado Universal Service Fund – Intrastate Telephone Calls. Our service pays for itself and can save you hundreds of dollars each month on your phone bill. Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk) are transmitted to the facility within one business day. When you have Wi-Fi turned on, your phone automatically connects to nearby Wi-Fi networks you've connected to before. Apple iOS: Tap Settings. Provides Friends and Family with a variety of support features, including live chat with customer service, submitting support tickets, and keyword content searches. The CIGNA Connect plans, offered in select markets, is aligned to the Connect Network. Sign up today and claim your first 90 days of service with GlobalTel! GTL expands free program to ensure regular communication for all incarcerated individuals. ConnectNetwork.com Account Creation and Management Instructions . If your facility is not listed below, please use one of the four toll free numbers listed above for payments and customer support. 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